About This Career Path
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Financial Services
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures.
Financial Services Industry
Claims Adjusters, Examiners, and Investigators
Average
$59,030
ANNUAL
$28.38
HOURLY
Entry Level
$37,760
ANNUAL
$18.16
HOURLY
Mid Level
$55,350
ANNUAL
$26.61
HOURLY
Expert Level
$80,370
ANNUAL
$38.64
HOURLY
Claims Adjusters, Examiners, and Investigators
15,160
Projected job openings through 2030
Claims Adjusters, Examiners, and Investigators
Job Titles
Entry Level
JOB TITLE
Entry-level Adjuster
Mid Level
JOB TITLE
Mid-level Adjuster
Expert Level
JOB TITLE
Senior Adjuster, or Partner
Supporting Programs
Claims Adjusters, Examiners, and Investigators
Claims Adjusters, Examiners, and Investigators
01
Examine claims forms and other records to determine insurance coverage.
02
Analyze information gathered by investigation and report findings and recommendations.
03
Pay and process claims within designated authority level.
04
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
05
Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
06
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
07
Investigate and assess damage to property and create or review property damage estimates.
08
Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
09
Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
10
Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
Claims Adjusters, Examiners, and Investigators
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Administrative
KNOWLEDGE
Mathematics
KNOWLEDGE
Computers and Electronics
SKILL
Reading Comprehension
SKILL
Active Listening
SKILL
Critical Thinking
SKILL
Speaking
SKILL
Judgment and Decision Making
ABILITY
Written Comprehension
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Deductive Reasoning
ABILITY
Inductive Reasoning
Financial Services
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