Business Management & Administration
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities.
Order Clerks
Average
$36,600
ANNUAL
$17.60
HOURLY
Entry Level
$28,990
ANNUAL
$13.94
HOURLY
Mid Level
$37,250
ANNUAL
$17.91
HOURLY
Expert Level
$46,960
ANNUAL
$22.58
HOURLY
Order Clerks
1,210
Projected job openings through 2032
Order Clerks
01
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
02
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
03
Recommend merchandise or services that will meet customers' needs.
04
Inspect outgoing work for compliance with customers' specifications.
05
Receive and respond to customer complaints.
06
Check inventory records to determine availability of requested merchandise.
07
Verify customer and order information for correctness, checking it against previously obtained information as necessary.
08
Prepare invoices, shipping documents, and contracts.
09
Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
10
Direct specified departments or units to prepare and ship orders to designated locations.
Order Clerks
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Production and Processing
KNOWLEDGE
Computers and Electronics
KNOWLEDGE
Education and Training
KNOWLEDGE
English Language
SKILL
Active Listening
SKILL
Speaking
SKILL
Reading Comprehension
SKILL
Service Orientation
SKILL
Critical Thinking
ABILITY
Near Vision
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Recognition
ABILITY
Speech Clarity
Business Management & Administration
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