Bank of America Spotlight Series: Credit Assistance Role

When

February 12, 2025
1:00pm- 2:00pm

Details

https://bac.avature.net/events/ProjectDetail/United-States-Community-College-Spotlight-Series-Credit-Assistance-Specialist-Role-2-12-25/2575
Your local community college partners are thrilled to share an exciting opportunity to showcase the Credit Assistance Specialist role offered at Bank of America. What to expect: The first 30 minutes will include an introduction about working at Bank of America. From there we will transition to line of business leaders and recruiters to discuss day-to day in the role, the application process and how to prepare for a job as a credit assistance specialist. Job description: This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for credit products at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making while maintaining collections compliance guidelines, and providing exceptional client service and empathy meeting both the bank's and client needs. *This is an in-office, full-time (40 hours) role with 1st & 2nd shifts available* Session date: Wednesday February 12, 2025 Time: 3-4pm Eastern Time Zone (2-3pm Central Time Zone, 1-2pm Mountain Time Zone, 12-1pm Pacific Time Zone) Registration Deadline: Tuesday February 11, 2025 Future offerings: This series is the first of several that will be offered throughout the year to help you learn more about different roles available at Bank of America. Continue to follow the events page for future offerings.

Bank of America Spotlight Series: Investment Specialist Trainee Role

When

March 05, 2025
1:00pm-2:00pm

Details

https://bac.avature.net/events/ProjectDetail/United-States-Community-College-Spotlight-Series-Investment-Specialist-Trainee-Role-Spring-2025/2576
Your local community college partners are thrilled to share an exciting opportunity to showcase the Investment Specialist Trainee role offered at Bank of America. What to expect: The first 30 minutes will include an introduction about working at Bank of America. From there we will transition to line of business leaders and recruiters to discuss day-to day in the role, the application process and how to prepare for a job as a credit assistance specialist. Job description: This job is responsible for phone-based service to relationship role where the representative is expected to take 20 to 30 inbound service calls daily to solve for financial needs. . Key responsibilities include deepening relationships by referring clients to specialized sales teams and serving as a central entry point into a fully licensed financial services career. Job expectations include managing products, trading in self-directed accounts, and maintaining knowledge on chat functionality and a wide variety of products. These individuals are trained on managed products, trading in self- directed accounts, chat functionality and 529 products over a 12-month timeframe. During these interactions with our clients, these individuals will have opportunities to deepen relationships by referring clients to specialized sales teams. The role acts as a central entry point into a fully licensed financial services career.*This is an in-office, full-time (40 hours) role*

Bank of America Spotlight Series: Relationship Banker Role

When

April 08, 2025
12:00pm-1:00pm

Details

https://bac.avature.net/events/ProjectDetail/United-States-Community-College-Spotlight-Series-Relationship-Banker-Role-Spring-2025/2577
Your local community college partners are thrilled to share an exciting opportunity to showcase the Relationship Banker role offered at Bank of America. What to expect: The first 30 minutes will include an introduction about working at Bank of America. From there we will transition to line of business leaders and recruiters to discuss day-to day in the role, the application process and how to prepare for a job as a credit assistance specialist. Job description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. *This is an in-office, full-time (40 hours) role*