PayPal Inc. Scottsdale, AZ 85255
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
Currently seeking an experienced Program Manager for our Core Platforms Program Management team. In this role, you will be responsible for driving one or more of the company's most critical initiatives supporting the Identity organization. Programs will involve the implementation of a variety of technologies and will typically span multiple teams and geographic locations.
Job Description:
Responsibilities:
* Drives the coordinated management of large, complex programs over a finite period to achieve specific business goals. Ensures the timely delivery of business value and the efficient use of organizational resources.
* Partners with Business and Technology leadership to establish a solid understanding of the vision, purpose, and expected business benefits of a program. Ensures measurable KPIs are defined and aligned to company goals and objectives.
* Manages the program-level decomposition of work across multiple delivery teams. Works across organizational boundaries to define program inter-dependencies and release plans.
* Partners closely with Product Owners, Product Development teams to execute and deliver programs aligned to product vision and program goals, objectives, and timelines. Makes sure appropriate domain resources are engaged. Helps define creative solutions to address resourcing challenges.
* Drives resolution of program-level issues, leveraging scrum-of-scrums as needed. Facilitates executive-level escalations and program-level change management.
* Monitors the health of program delivery. Tracks program-level status, risks, issues, and dependencies. Proactively addresses delivery team impediments. Resolves program-level roadblocks to enable successful program execution.
* Manages program-level communications, ensuring stakeholders are informed of roadmap changes, release plans, and delivery status. Leads program-level reviews with delivery teams, stakeholders, and executive management as required.
* Drives the integration and adoption of agile delivery practices across delivery teams. Facilitates program retrospectives to identify improvement opportunities. Evangelizes and integrates desired changes to enable continuous improvement.
* Leads by example. Actively coaches Product Owners, Scrum Masters, and Delivery teams to promote successful adoption of agile practices. Covers key management roles as needed to ensure the success of program delivery efforts.
Required Experience, Skills, or Abilities:
* Extensive experience leading global, multi-disciplinary teams in fast-paced, change-intensive environments
* Extensive knowledge of project and program management processes, tools, templates, and management techniques
* Extensive knowledge of multiple software product development methodologies, including in-depth knowledge of agile delivery practices
* Exceptional problem-solving and negotiation skills, with the ability to work across organizational boundaries to drive closure of complex delivery challenges
* Strong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across a wide-ranging audiences
* Strong written and verbal communication skills, with the professional confidence and credibility to effectively engage and interact with senior and executive management
Qualifications:
* Bachelor's degree in Engineering, Computer Science, or related field. MBA preferred.
* Minimum of 8 years of experience managing large-sized projects and programs from start to finish within highly complex operating environments
Preferred / Plus:
* Previous software development experience is desired
* Prior online payments industry and/or compliance experience is a strong plus
* Previous managerial experience in software development, quality assurance, or product management is a big plus
Additional Job Description:
Subsidiary:
PayPal
Travel Percent:
0
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$84500 to $204600
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.