Position

Receptionist

Reports to
Director of Operations - Assistant Executive Director if Director of Operations

Requirements

As the Receptionist, you will be responsible for greeting staff and customers as they arrive, keeping the office
and lobby area clean and organized, answering phones and giving message to the appropriate staff member,
communicating with parents and staff verbally & in writing, updating databases, spreadsheets and files,
submitting work orders and coordinating vendors, ordering supplies, etc. Future responsibilities may include
supporting Early Childhood Director and Early Childhood Coordinator with paperwork for yearly or seasonal
programs, training on new CRM for data entry, scanning/organizing paperwork for HR or Accounting purposes.

Training

On the job training with the Director of Operations to include customer service, phone etiquette, computer
programs and skills, organizational skills, etc.

General Responsibilities

● To promote and model a professional attitude in daily work by
○ Recognizing and respecting matters of confidentiality
○ Having great communication skills and customer service
○ Organization and the ability to multitask to complete a wide variety of tasks
○ Flexibility and the ability to prioritize new tasks as they come in
○ To respond to the needs of the administrative area with flexibility and willingness to work
in required areas
○ Understanding programs offered by the East Valley JCC
○ To perform other related duties as assigned

Specific Responsibilities

Administrative
❏ Closing the building each day with regards to signs, checking doors, bringing in mats, TV’s etc.
❏ To take inventory of office supplies available then create purchase orders and order the supplies
as needed
❏ To answer phone calls with good customer service, ensuring the proper information is
communicated
❏ Making charge slips for the Director of Operations regarding the lunch program, challah factory
orders, etc.
❏ Submitting work orders for repairs and facilitating vendor appointments
❏ Keeping accurate counts of Challah Factory orders and making weekly tags
Responsibility with Members
❏ To call parents as needed regarding sick children after 3 pm
❏ To discuss the program’s weekly events with families through email, phone, text, etc
Health & Safety
❏ Keeping front desk and lobby area clean
❏ Making sure that all emergency paperwork is up to date for staff and administration
❏ To be aware of emergency procedures and fire evacuation routes, security procedures and
protocols
❏ To be aware of CDC, State of Arizona, Maricopa County health care precautions and guidelines
for staff and children

Remember to have fun and when you need help, please ask.