**Responsibilities**

Oversees patient transportation services to ensure efficient logistics and appropriate use of resources for admissions, discharges, transfers, and ancillary services, maintaining smooth patient flow throughout the medical center. Evaluates and determines the most cost-effective, efficient, and safe transportation methods for both patients and services.

Contributes to the development of administrative policies, procedures, tactical plans, and programs within the medical center. Monitors patient and customer satisfaction, addressing complaints with timely resolutions and implementing preventive measures to enhance service quality. Leads recruitment and retention efforts, fostering a motivated, skilled team focused on high performance and continuous improvement.

**Qualifications**

Minimum

Experience

Minimum of 3 years experience in a related field required. 2 years supervisory experience required.

Education

Bachelor's degree required or a combination of education and/or additional job related experience may be substituted in lieu of the degree.

Skills

Experience in Microsoft Office. Experience with hospital scheduling software such as One Staff.

Preferred/Desired

Five years of hospital staffing experience preferred. 3 years management experience preferred. One year working with healthcare travel agencies preferred.

**Overview**

Located conveniently in the heart of Phoenix, Arizona, (http://phoenix.gov/visitors/index.html) St. Joseph's Hospital and Medical Center is a 576-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute (https://www.barrowneuro.org/) , Norton Thoracic Institute (https://www.dignityhealth.org/arizona/norton-thoracic-institute) , Cancer Center at St. Joseph's (https://www.dignityhealth.org/arizona/locations/stjosephs/services/university-of-arizona-cancer-center) , Ivy Brain Tumor Center (https://www.ivybraintumorcenter.org/) , and St. Joseph's Level I Trauma Center (https://www.supportstjosephs.org/traumacenter) (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

_U.S News & World Report_ routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies (http://www.bestcompaniesaz.com/) .

Look for us on Facebook (http://www.facebook.com/DignityHealthStJosephsHospitalMedicalCenter) and follow us on Twitter (https://twitter.com/DignityHealthAZ) .

_For the health of our community ... we are proud to be a tobacco-free campus._

**Pay Range**

$46.96 - $68.10 /hour

We are an equal opportunity/affirmative action employer.