Tempe, AZ
Operations / Part Time / On-site
Who We Are
Culdesac Tempe is a mixed-use neighborhood development, which opened in 2023. The neighborhood features open space, shared courtyards, and 10+ retailers including the James Beard-nominated Cocina Chiwas. Culdesac is the co-developer and property manager.
However, we call it Neighborhood Management because this so much more than just an apartment complex.
We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 homebuilder in the US), Zigg Capital, and Y Combinator.
The Role
Culdesac is growing our team and looking for a part-time Leasing Representative at Culdesac Tempe to help with our mission, working from our Tempe neighborhood office 2-3 days a week.
The Leasing Representative is responsible for generating leads, while providing exceptional customer service. Responsibilities include contacting leads and scheduling and coordinating tours of our neighborhood. You will also support onsite events to help generate new leads, ultimately assisting our company in attracting new residents.
The Requirements
While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.
Experience with lead generation and experience attracting prospects and increasing their interest through nurturing and educating, with the ultimate goal of converting them into a resident. We expect most to need at least 1-2 years in the industry to gain this experience.
Experience in providing exceptional customer service while being able to diffuse difficult situations. Comfortable working independently, or as part of a team, as needed.
Experience with CRM software and experience in a property management environment is a plus.
Ability to make decisions quickly and work in a fast-paced environment.
Passion for understanding our brand and interest in sharing our brand with new prospects.
Willing to work on-site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours.
Prioritizes a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars.
Benefits & Perks
401k Savings - Menu of savings types through Guideline.
Eligible for participation in performance-based commission plan in accordance with company policy.
Our Values
At Culdesac, we:
Work as a team
Be inclusive, drawing on the strengths of people who bring a different perspective.
Find ways to work together that overcome disciplinary and geographic separations.
Act from ownership
Be output oriented. When we see a problem, we roll up our sleeves and fix it.
Don’t let blockers stop you from seeing your work through to the end.
Rule 0, then iterate
Don’t start from scratch: learn from our own and others’ previous attempts.
Before mass private car ownership, all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today.
Then, we learn from our own designs to continually improve.
Design for humans
Ask people for feedback and observe behavior. Only users know if we’re creating value for them.
Human paradoxes and contradictions are our opportunity to create joy.
Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.
Create and capture value
Focus on what our residents value: profitability is essential for sustainability and allows us to scale.
Great places create positive externalities for ourselves and our neighbors, unlike the negative externalities of cars.
We build value by executing on the fundamentals and excelling at mobility, community, and open space.
Next Steps
If you think Culdesac might be a good fit, we encourage you to apply! If we move forward, here's our typical process:
1. A 15-minute call with a recruiter to understand your high-level background and cover logistics & expectations.
2. A 30-minute in-person interview with our Community Manager to understand your maintenance and customer service background and experience.
3. A 30-minute video call with our People Team overviewing how you would fit in Culdesac’s mission, vision, and culture.
At each step, we leave time for you to ask us questions. We look forward to hearing from you!
Culdesac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.